It is possible to mark invoices with a payment block in cases where the invoice is not to be paid. This is done by clicking on the button at the top of the invoice window.
It differs between different financial systems how and if the payment block is handled. If you want to know if your financial system handles the payment block, contact our Customer Center by registering a support case in the customer portal and we will check it.
Activate the Payment block function
For the Payment block button to be active, proceed as follows:
- Activate the UsePaymentBlock parameter in the administration tool under System configuration - System settings - Functions.
- Go to the Role Form and check the option "Permit the role to block payment for an invoice" on the tab Other access rights for the companies in question. If the option does not appear, try logging out of Admin and back in.